PAKS · Pack and Kin Studio
The operating system for Main Street.
PAKS runs the counter and the back office of a small business in one system — sales, shipping, mailboxes, books, invoicing and customers. We built it behind a pack-and-ship counter, for owners who would rather serve their community than juggle software.
An illustration of PAKS. Figures are examples.
Community-oriented by design
Software that works like a good neighbor.
Most business software is built to lock you in. PAKS is built by a network that its stores belong to, so it is shaped around what local owners actually need.
Free where it counts
The whole counter is on the free plan. Paid packs are flat monthly prices you switch on and off yourself.
Your data, your call
Export what you need, and connect only the apps you choose. You can withdraw any app’s access at any time.
Connected to the co-op
Network programs — shipping, insurance and more — show up inside PAKS instead of in another login.
What’s inside
One system, front counter to the books.
At the counter
- Point of sale & cash drawer
- Park & recall a sale
- Returns & store credit
- Loyalty & ID verification
- Live scale weight
Shipping
- USPS, UPS & FedEx rating
- Labels, voids & returns
- Your own markups
- Insurance & claims
- Pickups & manifests
Mail & packages
- Box rentals & renewals
- Inbound package logging
- Holder notifications
- Pickup signatures
- CMRA reporting
Back office
- Accounting & general ledger
- Invoicing & statements
- Bank reconciliation
- Customers, quotes & tasks
- Reporting & day close
OfficeKin productivity suite
Your office, built in.
OfficeKin puts documents, spreadsheets, presentations and email in the same place you run the business. You don’t need a separate office subscription or another login.
- Edit together in real time, with comments
- Open and save Word, Excel and PowerPoint files
- Files stay with your store, behind your staff logins
An illustration of OfficeKin. Names and figures are examples.
Self-serve shipping kiosks
Your counter, open to one more customer at a time.
Turn a touchscreen beside the counter into a self-serve shipping station. Customers weigh, rate, pay and print on their own while your staff handle the jobs that need a person.
Self-serve shipping
- Live rates from USPS, UPS and FedEx
- Weight read straight from the scale
- Card payment on the store’s own terminal
- Label printed on the spot, at your prices
Self-serve drop-off
- Customers check in prepaid parcels and returns
- Every drop-off is logged in PAKS
- No line for a thirty-second job
Each kiosk clears itself for the next customer and returns to a welcome screen when it sits idle. Kiosks run in a browser on PAKS, so you choose the hardware. Kiosks are a paid PAKS pack.
Partner · Purpose-built hardware
Prefer a turnkey kiosk? Meet SEND.
SEND Kiosks is a leader in automated shipping kiosks, with its own enclosure, dimensioner, scale and touchscreen. We’ve worked closely with SEND as automated kiosks found their place in independent pack-and-ship stores, and SEND kiosks connect to the Pack and Kin network for rates, labels, payments and insurance.
Visit SEND Kiosks →An illustration of a shipping kiosk. Figures are examples, not live quotes.
Four ways in
Wherever you are, there’s a front door.
Pack & ship store
Sell, ship and manage mailboxes at the counter.
Create your store →Corporate mailroom
Receive, log and route mail and parcels for a building or campus.
Set up a mailroom →Dealer / reseller
Sign and support stores across your territory.
Dealer program →Developer
Build on the PAKS API, with access each store authorizes.
Developer account →Open your doors on PAKS today.
Create your store in minutes. No card, no install, no per-terminal fee.